Same day urgent care
NHS Somerset is reviewing our same day urgent care services in Somerset.
We want you to share your views on NHS Same Day Urgent Care in West Somerset
NHS Somerset is reviewing how urgent care is provided in West Somerset and other areas of Somerset.
We are working with Healthwatch to help us find out what people in different areas think about same day urgent care.
We are committed to understanding the local needs of the population. This is to ensure we can continue to deliver the best possible healthcare services in Somerset which meet the needs of our population both now and in the future.
Same Day Urgent Care is for people who need treatment for an urgent problem that has been caused by an accident or illness. Care might be provided by a GP, minor injuries unit, 999, 111, pharmacy, emergency dentists or opticians
Finding and using urgent care: The CCG along with HealthWatch Somerset want to understand what you know about Same Day Urgent Care in West Somerset and how you find out about and use urgent care services.
It is important we understand what people in West Somerset think should be provided in the area going forward, how people would like to use services and the best way to ensure everyone is able to find the information they need.
As part of this work, Healthwatch Somerset asked local people to share their experiences and knowledge of urgent care services in Somerset. These insights are being developed into a report which will be shared with NHS Somerset. This will help to inform how we develop our urgent care services.
Whether you have direct experience of same day urgent care or not (perhaps you have helped a loved one, family member, or friend to get urgent care instead or are simply a member of the public with views and concerns) it doesn’t matter – every voice is important.
To provide us with the best picture possible, it is important that we heard from and listen to as many people as possible.
Healthwatch Somerset provided opportunities for people to get involved. They wanted to find out:
- what information would you find useful?
- how and when do you think information should be provided?
- asking people to share their thoughts and views to help improve same day urgent care.
